We’re proud to deliver first-class IT services and award-winning IT support to Chester based businesses.

SDI 4-star rating

 

With a 4-star Service Desk Institute (SDI) certified Service Desk, our knowledgeable and highly qualified team of IT support specialists are totally dedicated in supporting your business.

As every company is unique, our IT service and support packages are always tailored to suit your demands. From full management of IT systems and users, to additional support for in-house IT managers, we’ll provide a range of comprehensive services that will enable you to take your business to the next level.

Highly accredited and multi award-winning, we’re very proud to be independently ranked as a leading UK managed service provider (MSP).

chester city centre busy high street

IT Support Chester

Looking for a new IT support partner in Chester? Look no further. We specialise in supporting SMEs across the UK.

With a team of over 200 IT support professionals nationwide – including a dedicated team in Northwich, 20 miles away from Chester city centre – we pride ourselves on delivering fast and reliable IT support services to businesses in the Merseyside region.

We’ve been supporting local businesses for over two decades

Air IT support

IT Support Chester

Now, more than ever, businesses depend on a reliable and secure IT infrastructure to operate effectively. We’ll support and maintain your IT systems, either remotely or onsite, so you can stop worrying about IT and take care of running your business. We implement industry-leading processes and standards, ensuring your business gets the highest standard of support.

Managed IT Support

IT Services Chester

In an evolving technology landscape, you need a partner you can trust to bring you the latest and greatest business technology to empower your business. From one-off consultancy to long-standing managed service support, we can cater to your business needs and plans, ensuring you have the tools to achieve your business goals.

Why work with us?

When it comes to business IT support, we don’t sit around and wait for something to go wrong before we fix it. We take a proactive approach, forming IT strategies for businesses based on their needs.

Tailored IT support

We don’t do one size fits all IT support. Our services are flexible – whether you’re an SME in need of fully managed support, or an internal IT team that needs a little extra support, technical expertise or manpower.

 

local experts Air IT support

A team of local experts

Whilst most issues can be fixed remotely, it’s good to know we’re close by to support you onsite if necessary. With a dedicated team based at our offices in Northwich, we’re ideally placed to support businesses in Liverpool, Speke, Knowsley, Widnes and Warrington to name a few.

Award Winning IT

Industry-leading systems & tools

We’ve invested in industry-leading systems with a suite of best-in-class IT Service Management (ITSM), Remote Monitoring and Management (RMM) and support tools providing the best customer experience possible.

Reference Backed - Air IT support

Fully certified & experienced team

All of our team are fully trained and accredited with years of experience and knowledge under their belts, so you can get the best solutions and service.

24/7 monitoring

Our service provides continuous searching, monitoring and reporting of your company’s email credentials on the Dark Web, 365 days a year.

no hidden fees

Fixed monthly fees

Each support package we create is tailored to the individual business. Our fixed-fee pricing model results in transparent costs, so you can plan your finances without worrying about nasty surprises.

Did you know we offer Mac Support?

As one of the few MSP’s that have 25+ years’ experience with Mac IT Support, you can trust us to keep your Apple infrastructure well protected, up to date, and running smoothly. Find out about our Mac product offering and about businesses that trust us with their Mac related software/hardware.

View our Dedicated Mac Support Page

Macbook, Pc and ipad with mac webpage.

How to find us

Our offices are located in the North West of England, in Northwich. We’re only 30 minutes/20 miles away from iconic landmarks such as Chester Cathedral, Chester Zoo and University of Chester.

With ease of access to the M6 and M56 corridors or directly into Chester via the A54, we can quickly support local businesses like yours either onsite or remotely.

Get a free consultation

We’re an award-winning IT support company

Winner, MSP 501 list 2022

Channel Futures MSP 501

#1 MSP in the UK

Cloudtango MSP50 UK 2021

#1 MSP in the UK

Cloudtango MSP Select UK 2022

High Five

How we performed in March 2024

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We only partner with the best

We partner with industry-leading vendors so we can bring you the latest technological innovations to help drive transformation and improvement.

Get a FREE consultation

Contact us to discuss your needs further by calling 0203 089 3436 to speak to an Air IT specialist.

Get a FREE consultation